SHIPPING POLICY
How does it work
​
Once you’ve placed an order you will receive a notification via email letting you know we have received this.
We aim to process and post your order within 1-2 working days.
International orders are shipped Express, Tracked and Signed via ELTA Hellenic Post.
For domestic orders, there are the options of ELTA Tracked service, ACS Courier service, or BOX NOW Locker during checkout. To find your closest BOX NOW Locker, click here.
Every package comes with a tracking number which is emailed to you when the package ships.
We offer the following shipping services:
​
Greece
ELTA Tracked Shipping:
3€-6€ depending on weight
FREE for orders over 100€
4-6 business days
​
ACS Courier Shipping:
5€-10€ depending on weight & location
2-3 business days depending on location
​
BOX NOW Locker:
and enter the address at checkout
2€-6€ depending on weight
FREE for orders over 100€
2-3 business days
​
International Orders:
ELTA Tracked and Signed:
4.50€-25€ depending on weight.
Heavyweight items
(over 2 kg, i.e wool coats): 19,5-25€
European Union: 5-6 working days
United States: 7-10 working days
Rest of the World Orders: 8-12 working days
*Note these are approximate guidelines from ELTA Hellenic Post and may vary according to country.
**Please note: International orders crossing borders may incur local duties and taxes. We have no control over these charges and cannot predict their amount, therefore these are not included in your order and will need to be paid locally upon receipt. Please contact your local customs office if you need further information before placing your order.
​
**Brexit and UK shipping after 01/01/2021. Please read here.
PAYMENT METHODS
You can pay for your Hazel Rey Vintage order in any of the following ways:
​
- Credit Card, Debit, and Prepaid.
(Visa, Mastercard, Maestro, American Express, and Diners are supported.)
- Paypal
- Klarna (pay in 3 interest-free installments)
​
For faster checkout, you can always sign up (top right on the menu) and create your account with your card and shipping preferences.
