SHIPPING POLICY
Once you have placed an order:
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You will receive a notification via email letting you know we have received it.
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We aim to process and post your order within 1-2 working days.
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All orders are sent with a tracking number which is emailed to you when the package ships. Please check also your junk folder for your tracking email link.
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Greece
ELTA Tracked & Signed
3€-6€ depending on weight
FREE for orders over 100€
4-6 business days
BOX NOW Locker
2€-6€ depending on weight
FREE for orders over 100€
2-4 business days
ACS Courier
5€-10€ depending on weight & location
2-4 business days depending on location
Store Pick Up
Available for pick up, the same business day.
European Union
​ELTA Hellenic Post - Tracked and Signed Service:
5-8 working days
4.50€-18€ depending on weight.
Heavyweight items: (over 2 kg, i.e wool coats): 19,5-25€â€‹â€‹â€‹
United States
DHL Express DDP -No extra customs fees for our customers
2-4 Business Days
25€-35€ depending on weight
Heavyweight items: (over 2 kg, i.e wool coats): 50€ ​​
*Please add your phone number at checkout for faster DHL updates.
Europe
(Non European Union)
i.e UK, Norway, Swirzerland
​ELTA Hellenic Post - Tracked and Signed Service
7-10 working days
4.50€-18€ depending on weight.
Heavyweight items: (over 2 kg, i.e wool coats): 19,5-25€
** Customers should not encounter any additional fees once their parcel arrives.​​​
Rest of the World
​ELTA Tracked and Signed Service:
10-15 working days
4.50€-18€ depending on weight.
Heavyweight items: (over 2 kg, i.e wool coats): 19,5-25€
** Usually, our customers are not encountering any additional fees once their parcel arrives. Sometimes though, depending on the country, local duties and taxes may incur. If you are not sure about placing an order, contact us and we will happy to help :)​
PAYMENT METHODS
You can pay for your Hazel Rey Vintage order in any of the following ways:
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- Credit Card, Debit, and Prepaid.
(Visa, Mastercard, Maestro, American Express, and Diners are supported.)
- Paypal
- Klarna (pay in 3 interest-free installments)
- Google Pay / Apple Pay
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For faster checkout, you can always sign up (top right on the menu) and create your account with your card and shipping preferences.
